For Professionals

The Harbour Centre is Norfolk’s Sexual Assault Referral Centre (SARC) which consists of our in-house ISVA support service and the provision of forensic medicals, provided by Mountain Healthcare.

We offer an independent, free & confidential victim focused service & it’s important to note, that a victim of sexual violence does not have to report to the police or go to court to access our services (unless they are under 13)

If an assault has happened within the last 7 days please call The Harbour Centre SARC on 0330 223 0099 24/7 or email [email protected] which is monitored 9 am – 9pm Monday to Sunday. The Harbour Centre is in Norwich and offers fully accessible premises, with on-site parking and good local transport links.

For on-going help & support, if your client discloses sexual assault (including penetration) rape or attempted rape whether this happened recently or in the past please consider the following:

• If recent (within 7 days) contact The Harbour Centre SARC to ensure all health and forensic needs are addressed within the relevant timescales
• With the person’s consent, or parent / guardian if under 13, complete an ISVA referral ensuring you have addressed any immediate safeguarding concerns as per your organisations safeguarding policy and they meet our criteria
• We will work with your client offering choices and providing information to enable them to make informed decisions
• We are available for advice and support 24/7 – call 01603 276381
• We offer a confidential and/or anonymous service for clients (subject to safeguarding policy)
• We will not inform the police or make any referral without the clients consent (subject to safeguarding policy)
• Our support is available regardless of whether or not clients choose to report to the police
• We offer training to organisations to talk about the services we offer & help us improve partnership working